Let’s plan your appointment.

LOURDES IRENE ESTUPINAN BARRON, at Calle Campillo 110, Plaza Centro 110, Local 10, Nogales, Sonora 84000, will use your name, contact details and message only to respond and follow up on your inquiry or request. Treatment interests or health information you include may be sensitive; share only what is needed for your inquiry. Dental images are optional and require your specific consent. To limit use or exercise your rights, email interdentalworks@gmail.com. Read the full notice before submitting.

Controller and scope

LOURDES IRENE ESTUPINAN BARRON is the data controller for the contact forms on lourdesestupinan.com and interdentalworks.com. Address: Calle Campillo 110, Plaza Centro 110, Local 10, Col. Fundo Legal, Nogales, Sonora, Mexico, postal code 84000. This notice covers questions and appointment requests; clinical records are handled separately.

Information and purpose

We collect your name, contact details, language, source website, question or comments and, for appointment requests, your preferred date and time. We keep a reference number, follow-up status and a record of your consent. We use this information to respond, coordinate your request and follow up. Submitting this form does not enroll you in marketing or automatically create a patient record or appointment. While you fill out the form, a temporary draft may be kept in that tab for 20 minutes. This is not a submission: only a receipt reference confirms that the message was saved to the reception inbox.

Health information

You may describe your question and optionally add your own dental photos or X-rays in the listed formats with your express consent. They stay with your inquiry reference so the reception team can coordinate their review. Leave out IDs, unrelated documents and information about other people. Clinical assessment, medical history and treatment consent are managed separately. You can send your question without images.

Access and service providers

The controller and authorized reception staff may access the content for these purposes. We use Hostinger for hosting and notification delivery, and reception’s Gmail inbox to receive notices. Notifications contain a reference number and a link to the private inbox, without your message or contact details. Service providers may process technical information in or outside Mexico as part of their services. We do not sell your information or send the contents of this form to advertising platforms. WhatsApp, telephone and Dentalink services have their own privacy notices.

Retention

We keep closed inquiries for 90 days after closure, then delete them. If a legal obligation requires particular information to be retained, the controller arranges its restriction. Open inquiries are reviewed monthly and are not automatically deleted. Backups are kept for up to 30 days. Dentalink appointments and clinical records follow separate rules.

Your rights and contact

To request access, correction, cancellation or objection, withdraw consent or limit use of your information, email interdentalworks@gmail.com with the subject “Privacy — website forms”. Include your name, a way to reply, your request and, if available, your reference number. The controller will arrange appropriate identity verification; do not submit identification through this form. Under Mexican law, we will communicate the decision on ARCO rights within 20 business days and, if granted, carry it out within the following 15 business days, subject to justified extensions allowed by law. Withdrawal does not undo earlier processing and may prevent us from continuing your request.

Security and updates

We use private inbox access, HTTPS connections and restricted permissions. Hosting services may generate technical security logs; this notice does not promise that no network logs exist. Updates will appear on this page with a date and version. If a new purpose requires additional consent, we will request it before that use.

Source of your inquiry

When available, we keep the source page, entry page and recognized public campaign labels with your inquiry reference to understand where requests come from. These labels do not verify a paid ad click. Only closed catalogue codes are passed between these websites; we do not copy full query strings, advertising click identifiers or browsing history. The source helper may keep these codes in this tab for up to 20 minutes. They are not sent to advertising platforms with your inquiry. If source information is missing, you can still contact us.

Optional dental images

Selected images are received only after the inquiry has a reference. They are kept encrypted in private storage, not at public file URLs. Access is limited to the clinic’s authorized reception session. Images, original filenames and receipt secrets are not included in email notices or sent to advertising platforms. The selected files stay in browser memory until uploaded; a page refresh requires selecting them again. The upload authority expires after 20 minutes. Images follow the inquiry’s retention rules; private backups may retain them for up to 30 additional days.

Email conversations with reception

The clinic may use interdentalworks@gmail.com to reply to your inquiry. Internal notification emails remain limited to a reference and a link to the private inbox; they do not include your message, contact details or images. When reception’s Gmail connection is enabled, the private panel can display only email replies reliably linked to your inquiry reference. Local drafts and imported replies are stored encrypted in private hosting and follow the inquiry’s retention rules. Gmail attachments are not imported automatically. The panel connection currently requests read-only access; sending from the panel remains disabled.

Only the clinic account holder authorizes this connection. Patients do not need to connect their Google accounts. Inquiry contents, email conversations, attachments and access tokens are not used for advertising, analytics or AI model training. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements. Google API Services User Data Policy

Email connection notice added: 22 October 2026. The form purposes and inquiry retention rules are unchanged.

Version: web-inquiry-20261019-v3-images · 19 October 2026